POLICIES

---

You can book your stay online using our online booking tool. You will be asked for your credit card details. We do not keep those details locally on file, they are kept securely by Stripe. 

• If you book more than 30 days in advance, you pay nothing until 30 days before your arrival date. 
• You can cancel FREE of charge up to 30 days before your arrival date
• We send you a reminder of your upcoming payment 33 days prior to your arrival date
• We will automatically charge your card 30 days prior to your arrival date with the full amount of your booking unless you have notified us otherwise replying to our emails. 
• Any cancellations made less than 30 days prior to your arrival date (and after you have paid in full) are not refunded. 
• If your payment is declined, we will notify you and you will then have 24 hours to pay for your stay. Failure to do so will result in immediate cancellation of your booking. 

• Tap water isn’t safe to drink. The local people do drink it, but if you’re not used to the water in Spain, we recommend not to drink it (it has very high levels of chlorine). You can buy water in the local store or our online shop ready for your arrival. 
• We’ve provided dish soap for your use. If you run out, please buy the same brand, as it’s eco-friendly and will cause less harm to our local water supply.
• There may be some canned goods and other imperishable foods in the kitchen. These are items left by other guests for you to use, which you are free to use as you wish. Always check the expiry date before eating anything. We always make sure not to leave expired food in the house, but oversights may happen.

We’re so happy you’ve chosen our property for your vacation.

Before you settle in and get comfortable, we would like to make you aware of the House Rules in place at our vacation rental. Understanding and complying with our house rules will make for a comfortable and fun stay for everybody!

Please read each of the rules carefully in order to avoid any danger or deductions from your security deposit upon check-out.

We want you to enjoy your vacation and time at our home to the maximum, but we do have to set some restrictions on visitor numbers for safety reasons. 

As part of our vacation rental agreement, we need the names and details of each member of your traveling party. In addition, please respect the maximum number of visitors and the rules regarding visitors as set out below.

• Guests are allowed a maximum of 4 visitors during the day / early evening only. 
• Guests are responsible for ensuring that any visitors comply with these House Rules.
• Any additional overnight visitors must be approved in advance and are subject to an additional fee, as noted in our rates.
• Failing to notify us about extra visitors staying overnights will result in a minimum fee of 200€ per night as penalty. 
• Parties and large gatherings of any kind are strictly prohibited at our home. Any small gathering must comply with our other house rules regarding noise, the neighbourhood and visitor numbers.
• Guests are to allow the homeowner or service access to the property for purposes of repair and inspection. The homeowner will exercise this right of access in a reasonable manner and advise beforehand where possible.

We provide the basics, such as cooking oil, simple seasoning and some condiments. Please treat our kitchen with the love and respect you would your own to keep it in great condition for other guests.

• Please be sure to ventilate the kitchen after cooking anything that could leave a strong smell behind. (Always use the extractor fan as instructed) 
• Be careful not to wash food that remains down the drain. Please throw any kitchen scraps into the bin.
• To simplify the inventory process, please return any kitchen items to where you originally found them.
• Kitchen cleaning products are under the sink. If any products run out during your stay, please let us know so we can replace them for the next guests.
• The general waste can be deposited at the edge of the village in the large bins. The town also provides special plastic & glass bins, please leave that in separated bags in the apartment before you leave, we will dispose of it if you don’t have the time.